Who We Are
NCO is an industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO's inception in 1926, our goal has remained constant — to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong financial track record, and proven business model makes NCO the choice for BPO solutions.
Who We Serve
Our broad portfolio of services follows the customer lifecycle and includes contact center support, back office, and outsourced receivables management for a diversified customer base. Industries served include financial services, telecommunications, healthcare, utilities, retail and commercial, transportation/logistics, education, technology and government.
NCO operates a global network of over 100 centers that equips clients with the flexibility to respond to a rapidly changing marketplace, and scale operations accordingly, to fulfill virtually any specification at any given time. This empowers clients to successfully address immediate business needs, while enabling long-term growth across the entire customer lifecycle.