Publish Date: August 27, 2012

The greatest way to improve a hospital’s revenue cycle is at the first point of contact. With the advent of the Patient Protection and Affordable Care Act (PPACA) and the coming influx of patients with new health insurance, it’s critical for providers to take advantage of current technology and communicate with patients often and in the manner in which they prefer. Do it right the first time and avoid common problems of missed appointments, late payments, no payments, insurance denials, and copay conflicts.

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