In an uncertain economy, government entities are looking for ways to better serve the public while adhering to increasingly strict budgetary restrictions. NCO Government Services is here to help. We provide collection services for all types of government debt, including taxes, fines, child support, transportation-related fees, unemployment payments, and more. Our solutions are fully scalable to any program, enabling us to offer small townships the same level of service as we provide to agencies at the federal level. We are an ethically and financially sound firm, we conduct our operations in a lawful manner, and we treat your citizens with respect and understanding. NCO Government Services offers a balanced approach to collection, one that maximizes recoveries but also preserves your agency's image in the eyes of the public.

In early 2008, NCO acquired Outsourcing Solutions, Inc. (OSI). This acquisition brought together two of the most distinguished and skilled government services divisions in the industry. Our combined organizations have an understanding of government collections that is unmatched, as evidenced by our level of direct experience, which includes:

• More than 36 years of collections experience with federal government contracts 
• More than 27 years of collections experience with state government contracts 
• 18 years of experience collecting for municipal government 
• 18 years of focused experience with court receivables, including parking citations

Both NCO and OSI have served the government sector for decades, and the combination of our strengths allows us an even wider range of service offerings.

Services Offered:

NCO offers government collection services in the following areas: 

• Taxes: Business, Personal, Income, and Others
• Child Support
• Court Fines and Fees
• Transportation Collections: Parking, Tolls, and Subrogation
• City- and State-Run Utilities
• City- and State-Run Hospitals
• Unemployment
• Miscellaneous Accounts Receivable 

NCO 360®

NCO is proud to debut NCO 360, a singular, one-stop solution for all your collection needs. We have drawn on our extensive resources to provide an end-to-end process with full support for pre- and post-charge-off collections, third-party collection agency management, payment processing, and debt litigation, all contained in one program.

NCO 360's value proposition is straightforward: a simplified approach to debt collection combined with greater cash collections and competitive pricing.

The services include:

• Portfolio valuation and scoring/segmentation
• Pre-activation and ongoing scrubs for bankrupt and deceased accounts as well as back-office put back support
• Ongoing account-specific information, including credit bureau reporting and automatic address/phone number updates
• Alerts from our proprietary system, which flags new debtor activity
• Agency and attorney management
• Client-approved auditing program
• Debt resale support