In 1926, NCO Financial Systems, Inc. (NCO) began providing accounts receivable management services to healthcare providers. Today, we process over $12.2 billion and manage 16.2 million healthcare accounts annually.
 
More than 2,000 healthcare providers throughout the United States have selected us as their business partner.  Our clients include community hospitals, for-profit and not-for-profit hospitals, academic institutions, physician groups, and the country's largest healthcare systems. 

We are reaching around the corner and around the world.  NCO Healthcare Services offers a regional presence with state-of-the-art offices across the entire country. These offices work exclusively with healthcare clients, and they are dedicated to delivering the very best service to your patients with complete professionalism and courtesy.  Our expert staff is involved in every facet of healthcare management, from the business office and third-party insurance companies to information technology and first-party call center management.

NCO's trademark community attitude, backed with the impressive resources of the largest global accounts receivable management firm, is the reason we are so successful in helping our clients improve cash flow and reduce costs.  You can concentrate on delivering quality care to your patients, and we take care of the rest.

NCO Healthcare Services' level of experience, proven methodology, and integrated technology deliver the most effective solution for you.  We provide a complete suite of services to our clients, and each of these is customized to be exactly what you need them to be.

• EPALS
• EOS/Qualink
• Bad Debt Recovery Services
• Portfolio Management
• Claims Resolution Services
• ePayments
• Letter Services
• Coast to Coast Consulting

NCO 360®

NCO is proud to debut NCO 360, a singular, one-stop solution for all your collection needs. We have drawn on our extensive resources to provide an end-to-end process with full support for pre- and post-charge-off collections, third-party collection agency management, payment processing, and debt litigation, all contained in one program.

NCO 360's value proposition is straightforward: a simplified approach to debt collection combined with greater cash collections and competitive pricing.

The services include:

• Portfolio valuation and scoring/segmentation
• Pre-activation and ongoing scrubs for bankrupt and deceased accounts as well as back-office put back support
• Ongoing account-specific information, including credit bureau reporting and automatic address/phone number updates
• Alerts from our proprietary system, which flags new debtor activity
• Agency and attorney management
• Client-approved auditing program
• Debt resale support