NCO Healthcare Services has been serving healthcare providers for over 80 years. We offer customized solutions across the entire revenue cycle. Our dedicated healthcare offices, located throughout the nation, service over 2,000 clients. 

As one of the nation’s largest providers of revenue cycle management services, our Healthcare Services division offers revenue cycle solutions to all segments of the provider community including local community hospitals, for-profit and not-for-profit hospitals, academic institutions, physician groups and some of the nation’s largest healthcare systems. Our healthcare-focused solutions include, Patient Access Services, Eligibility Patient Advocacy Liaison Services (EPALS), Health Information Management, Extended Office Services (EOS), Bad Debt Recovery, and Legal Services.

Maximize your organization's results with NCO solutions, custom fit to serve the healthcare industry:

• Consulting Services
• Scheduling
• Pre-registration /Appointment Reminders
• Registration Services
• Insurance verification
• Benefits Screening
• Financial Counseling
• Eligibility
• Coding
• Transcription
• Self pay and Insurance Follow-up
• Electronic Billing
• Remittance Processing
• RAC Review and Clinical Appeals
• ePayments
• Collections &Legal Services
• Vendor Management Tools

...and much more!

NCO Healthcare Services' level of experience, proven methodology, and integrated technology platform deliver the most effective solution for healthcare organizations nationwide. Our solutions are custom fit to match our clients’ needs, allowing us to provide a healthier approach to revenue cycle management.

NCO 360®

NCO is proud to debut NCO 360, a singular, one-stop solution for all your collection needs. We have drawn on our extensive resources to provide an end-to-end process with full support for pre- and post-charge-off collections, third-party collection agency management, payment processing, and debt litigation, all contained in one program.

NCO 360's value proposition is straightforward: a simplified approach to debt collection combined with greater cash collections and competitive pricing.

The services include:

• Portfolio valuation and scoring/segmentation
• Pre-activation and ongoing scrubs for bankrupt and deceased accounts as well as back-office put back support
• Ongoing account-specific information, including credit bureau reporting and automatic address/phone number updates
• Alerts from our proprietary system, which flags new debtor activity
• Agency and attorney management
• Client-approved auditing program
• Debt resale support