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Technology is becoming increasingly advanced and so are the ways businesses interact with their customers. NCO Technology Services helps technology companies stay competitive by managing their customer interactions and accounts receivable.
Our Technology Services team supports all stages of the customer lifecycle: beginning with the initial sale of product or service; to troubleshooting and supporting issues; to the collection of past due accounts. Our expertly trained personnel are trained in all aspects of your products and services as well as your company's culture, creating an environment that operates as a seamless extension of your business. Our global presence provides additional benefits of access to highly qualified and cost-efficient labor, reducing your costs and improving operational efficiencies.
NCO's broad spectrum of flexible capabilities provides business solutions to generate increased liquidity from overdue accounts receivable and improved customer retention and loyalty. We offer the following services to the technology industry:
- Customer Marketing and Sales
- Customer Care
- Technical Support
- Back Office Support
- Interactive Voice Messaging (IVM)
- Text Messaging
- Early Intervention / First-Party Collections
- Third-Party Collections
- NCO Trigger Program
- Letter Services
- NCOePayments
- NCO Attorney Network Services
- Portfolio Management
- Analytic Services
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