A successful BPO Company must be a leader in business process outsourcing (BPO). NCO is the leader, and has the expertise to provide solutions to solve all types of business problems.
NCO is an excellent choice for any company that is in search of a BPO company. Whether the need is for a company to work alongside of your business, or to stand alone, NCO can provide the services that you need. As an experienced BPO Company, the staff at NCO is trained to provide the highest in customer satisfaction and can assist in managing increases in volume, reducing customer complaints, and creating a higher level of revenue. Customers will be satisfied you chose NCO as your BPO Company.
As a premier BPO Company, NCO has been leading the checks-by-phone industry since 1992. Using its application NCOePayments, NCO can implement innovative payment solutions in call centers and through the Internet. The use of NCOePayments opens doors to customers that they may not have otherwise. While the more traditional means of payment, including money orders and personal checks, are still accepted, the ePayment ability is a definite source of convenience. As a top BPO Company, NCO knows fraud prevention is critical. Built into NCO’s database and interface software for NCOePayments is fraud prevention ability, making it safe to complete transactions with credit cards, checks, and ACH/EFT payments over the phone, or on the Internet. Payments are sent through authorization and are completed all in a matter of a few seconds.
As a major BPO Company, NCO understands the legal requirements of debt collection. NCO’s Attorney Network Services offers services from over 180 collection law firms that span all 50 states as well as internationally. These attorneys are specialists in debt recovery. Some of the areas include: bankruptcy recovery, deceased debtor, pre-litigation collections, and probate recovery.
NCO also offers financial investigative services. These trained employees can provide information about consumers, debtors, or potential employees that will include financial information verification and information on their background. Private investigator may be assigned to the case if needed.
So if you are in need of a first-class BPO Company to work alongside of your existing staff, NCO is the correct choice. NCO will work hard to achieve the desired outcome for your company, and will provide excellence in customer service while moving profits in the correct direction.
Visit NCO at www.NCOGroup.com and you can discover the additional benefits that are available through this BPO Company.