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Privacy Notice
This Privacy Notice sets forth the information gathering, use, and
dissemination practices of NCO Financial Systems, Inc. ("NCO") in
connection with the World Wide Web site located at www.ncogroup.com
(its "website"). This Privacy Notice addresses NCO's practices
regarding information collected only directly through or from its
website - it does not address or govern any information gathering, use,
or dissemination practices related to information collected other than
directly through or from its website, including, without limitation,
from or via telephone, facsimile, postal mail, personal delivery, or
other or additional offline means or media.
NCO collects, uses, and stores information on the domain you use to
access its website, the Internet address of the site from which you
linked directly to its website, and the date and time of your visit to
its website. This information may be used to measure the number of
visitors to the various pages on the NCO website, to help make
improvements to the information contained on the site, and to better
serve site visitors through special marketing and service programs,
among others. NCO also collects, uses, and stores the e-mail addresses
of users that communicate with NCO via e-mail, information knowingly
provided by website users, and information regarding which website
pages users access.
Personal information contained in e-mail sent by individuals may be
used by NCO to answer questions, follow-up on suggestions or
complaints, process requests or transactions, or improve the level of
service NCO provides.
NCO may share personally identifiable information obtained on its
website with any company or marketing group internal to NCO Group, Inc.
or its subsidiaries. Except as provided below, NCO does not share any
personally identifiable information obtained on its website with or
sell information obtained on this website to any company or marketing
group external to NCO Group, Inc. and its subsidiaries. NCO may,
however, share aggregate information with other persons or entities for
purposes determined by NCO to be appropriate.
NCO may disclose identifiable information (i) to another entity with
which NCO enters or reasonably may enter into a corporate transaction,
such as, for example, a merger, consolidation, acquisition, or asset
purchase, (ii) to a third party pursuant to a subpoena, court order, or
other form of legal process or in response to a request by or on behalf
of any local, state, federal, or other government agency, department,
or body, whether or not pursuant to a subpoena, court order, or other
form of legal process, or (iii) to a third party if determined by NCO
in its sole judgment that such disclosure is appropriate to protect the
life, health, or property of NCO or any other person or entity. (The
foregoing is not intended to obviate or displace any legal obligations
or duties applicable to NCO.)
Except as necessary for NCO to provide the services, information, or
products requested by a website user, or except for the disclosures
identified in the preceding paragraph, the user may opt out of having
his or her personally identifiable information, which has been
voluntarily provided to NCO through or from its website, prospectively
retained by NCO, used by NCO for secondary purposes, or disclosed by
NCO to third parties, by contacting NCO via postal mail at the address
set out below or at the following e-mail address:
marketing@ncogroup.com.
While NCO may undertake efforts to see that another party to which NCO
shares personal information is under a contractual obligation to use
the personal information solely for the purposes for which the
information was disclosed by NCO, NCO exercises no control over such
parties and NCO is not responsible for their conduct, actions,
omissions, or information handling or dissemination practices.
E-mail posted or sent through this website may not be secure against
interception by unauthorized individuals. To protect against
interception by unauthorized individuals, we will not respond to e-mail
requests concerning accounts placed for collection. Therefore, if you
are communicating with NCO regarding a debt that has been placed for
collection with NCO Financial Systems, Inc., all correspondence
regarding that account should be sent by U.S. Postal Service. Be sure
to include your name, your mailing address, the NCO account number,
creditor name, and creditor account number so that we may process your
inquiry and respond promptly. Without complete information, we will be
unable to respond to your request. The address for mailing inquiries
is:
NCO Financial Systems, Inc.
507 Prudential Road
Horsham, PA 19044
NCO has implemented physical, electronic, and procedural security
safeguards to protect against the unauthorized release of or access to
personal information. Additionally to further safeguard this
information, our employees are asked to agree to NCO's Standards of
Conduct and Work Rules as well as Confidentiality Agreements, and are
subject to disciplinary action up to and including termination of
employment if they fail to follow signed agreements.
NCO may change this Privacy Notice at any time. Notice of any
new or revised Privacy Notice, as well as the location of the new or
revised statement, will be posted on the website for at least 60 days
after the change. It is the obligation of users visiting the website
before the change to learn of changes to the Privacy Notice since their
last visit. Any change to this Privacy Notice shall be effective as to
any website user who has visited the website before the change was
made.
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