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NCO Group Announces Creation of 90 New Jobs in Kanawha County
CHARLESTON, W.Va., 01/13/2012
- NCO Group, Inc. (“NCO”), a leading provider of business processing services, announced today it will hire approximately 90 new associates in its Charleston, West Virginia contact center. The hiring will substantially expand NCO’s presence in Charleston and also includes over $350,000 of new investments in equipment and training.
Employment opportunities will largely include positions providing direct customer service support for one of NCO’s leading utility clients. Additional roles will also be available for managers, trainers, and supervisors. Positions are full-time and include a complete employment benefit package. Using a dynamic range of communication channels such as phone, email, and text messaging, associates will learn and apply skills in areas of customer care and support.
“We are pleased that NCO has chosen to create new jobs and expand its workforce here in West Virginia,” said Gov. Earl Ray Tomblin. “This announcement testifies to the confidence the company has in the quality and productivity of West Virginia employees.”
Commenting on the expansion, Jack Jones, Chief Operating Officer, NCO, stated, “This is an excellent opportunity to expand our services for one of our premier clients. The combination of this business expansion, our talented team in Charleston and our ongoing relationship with the state of West Virginia is very positive for all.”
The company worked closely with the West Virginia Development Office and the Charleston Area Alliance to retain the investment in Charleston. Hiring is already underway. Interested candidates may apply at the company website , www.ncogroup.com/careers or call 412-249-5300 for more information. The site is conveniently located at: 408 Leon Sullivan Way, Charleston, WV 25301
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