NCO Healthcare Services Receives Prestigious HFMA Peer Review Designation

HFMA's Peer Review process is designed to provide healthcare financial managers with an objective third-party evaluation of products and services used in the healthcare finance workplace. The rigorous, eleven-step process consists of a peer review panel of current customers, prospects who have not made a purchase, and expert HFMA Peer Review board members. Peer Review status approval of the product or service and its performance claims are based on effectiveness, quality and usability, price, value, and customer and technical support.

Criteria for a product or service to display the HFMA Peer Review mark include high survey scores for enhanced productivity for the individual user and for the customer's organization; ease of installation and use; accuracy and reliability; good value for the price; excellent technical support and customer service, as well as an overall positive rating from reviewers based on a quantitative scale.

Commenting on this momentous accomplishment for NCO, Chief Operating Officer Steve Leckerman said, "To be recognized by HFMA in this regard is an outstanding accomplishment. We are truly honored to receive this distinction from the HFMA Peer Review Process. This evaluation illustrates the success of these services and commitment to our clients. We have served the healthcare industry for more than 80 years and are proud of the long-standing relationships we have with our customers. We look forward to continuous support of our clients with innovative healthcare revenue cycle management solutions, backed by our dedicated employees across the NCO enterprise."

Over the past year, NCO has expanded its healthcare services into more areas such as medical coding and transcription. The rollout of these new service offerings allows NCO to continuously meet and exceed ever-changing customer demand for both new products and services.

NCO plans to showcase the newly designated Peer Reviewed services at HFMA's 2011 ANI: The Healthcare Finance Conference from June 26-29 in Orlando, Florida. The conference will include 82 best-practice sessions, Certified Physician Executives, and industry leaders. The conference will cover important topics such as reform, value, clinical transformation, accountable care, and revenue cycle.

About NCO Group, Inc.

NCO Group, Inc. is a leading global provider of business process outsourcing services, primarily focused on accounts receivable management and customer relationship management. NCO provides services through over 100 offices throughout North America, Asia, Europe and Australia.

About NCO Healthcare Services

NCO Healthcare Services is part of NCO Group, Inc. and focuses on meeting the revenue cycle management needs of more than 2,000 healthcare organizations. Providing services from first point of patient access through health information management and collections, NCO Healthcare Services consults with healthcare organizations to provide solutions customized to meet their needs. These customized solutions increase customer satisfaction, reduce costs, and increase financial return on investment. www.ncogroup.com

About HFMA

The Healthcare Financial Management Association (HFMA) provides the resources healthcare organizations need to achieve sound fiscal health in order to provide excellent patient care. With over 37,000 members, HFMA is the nation's leading membership organization of healthcare finance executives and leaders. HFMA helps its members achieve results by providing education, analysis, and guidance, and creating practical tools and solutions that optimize financial management. The organization is a respected and innovative though leader on top trends and challenges facing the healthcare finance industry. From addressing capital access to improved patient care to technology advancement, HFMA is an indispensable resource on healthcare financial issues. www.hfma.org

For further information contact: 

NCO Group:
Tom Hoy, Senior Vice President of Marketing
(215) 441-2139

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Certain statements in this press release, including, without limitation, statements as to expected operating results, statements as to fluctuations in annual and quarterly operating results, statements as to the impact from economic conditions, statements as to future opportunities, statements as to operating efficiencies, statements about expected opportunities in our markets, statements as to trends, statements as to regulatory changes, statements as to NCO's or management's beliefs, expectations or opinions, and all other statements in this press release, other than historical facts, are forward-looking statements, as such term is defined in the Securities Exchange Act of 1934, which are intended to be covered by the safe harbors created thereby. Forward-looking statements are subject to risks and uncertainties, are subject to change at any time and may be affected by various factors that may cause actual results to differ materially from the expected or planned results. In addition to the factors discussed above, certain other factors, including without limitation, risks related to the economy, the risk that NCO will not be able to implement its business strategy as and when planned, the risk that NCO will not be able to realize operating efficiencies in the integration of its acquisitions, risks related to NCO's significant level of debt, its ability to service such debt and comply with debt covenants, risks of future impairment charges to our goodwill, intangible assets and purchased accounts receivable, risks related to union organizing efforts at the Company's facilities, risks related to past and possible future terrorists attacks, the risk that NCO will not be able to improve margins, risks relating to growth and acquisitions, risks related to fluctuations in quarterly operating results, risks related to the timing of contracts, risks related to international operations, risks related to the possible loss of key clients or loss of significant volumes from key clients, risks related to regulatory changes and other risks detailed from time to time in NCO's filings with the Securities and Exchange Commission, including the Annual Report on Form 10-K for the year ended December 31, 2010, can cause actual results and developments to be materially different from those expressed or implied by such forward-looking statements. The Company disclaims any intent or obligation to publicly update or revise any forward-looking statements, regardless of whether new information becomes available, future developments occur or otherwise.

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