NCO utilizes Taleo’s Talent Management Solutions hiring system as a management tool in the recruitment process. Taleo allows us to collect electronic applications 24x7 and track all applicants through the recruitment life cycle. With Taleo, NCO can assess, acquire, and manage our workforce for improved business performance in a quick and efficient manner.

NCO realizes that each customer interaction is a full representation of our client’s image and we only hire agents that can meet and exceed your customer care expectations. We take extensive measures to staff our clients’ programs with experienced and skilled personnel, thoroughly trained and tested to ensure their ability to provide knowledgeable and courteous services to your customers.