NCO is an experienced provider of chat services. Faster than email, our web chat solution allows your customers to interact with representatives in real time. Our clients leverage our web chat technology and experienced agents to provide customer care, answer product questions, or offer technical support.

• Product/service Support
• Store locator and in-store product availability
• Replacement parts availability
• Customer loyalty or rewards programs
• Proactive sales information to customers based on customer analytics
• Purchase confirmations
• Warranty registrations and updates
• Product recalls
• Up-sell and cross-sell opportunities based on previous purchases or basket information
• Delivery appointments and confirmations
• Click-to-call options