NCO has served clients in higher education for over 30 years, and our experience is directly reflected in our ability to drive results. Our representatives have the specific training and experience to successfully service education receivables. They are trained to perform with sensitivity to the circumstances of student borrowers while observing the best interest of our collection partner. Our approach to recovering delinquent educational accounts maintains the professional image that is important educational institutions. We have designed, implemented, and successfully provided collection programs according to the unique requirements of our clients and in strict compliance with all applicable laws and regulations. Our education clients include public and private schools, two-year and four-year schools, state guaranty agencies, lenders, servicers, and the U.S. Department of Education. We also actively participate in NCHELP and COHEAO's debt management committees, networking with industry leaders to monitor issues impacting the management of student debt.

In providing these collection services, we work individually with each client to develop the collection strategy that is best suited to the financing model employed by the client. Our collection programs are designed to conform to the requirements of all federal and state laws and regulations. NCO's collection professionals have a unique understanding of the loan programs available to students and are prepared to discuss the various repayment options available to borrowers to resolve educational-related debt.