We've been serving the healthcare industry for nearly 80 years.
In 1926, NCO Financial Systems, Inc. (NCO) was established to
provide accounts receivable management services to the healthcare industry. Today, we process over $8 billion and manage 11 million healthcare accounts annually. NCO maintains state-of-the-art
technology for superior data integrity, information security and
disaster recovery systems.
As the largest provider of accounts receivable management
services in the world,
NCO is the business partner of choice
for more than 1,500 healthcare providers
throughout the United States, including community hospitals, for-profit and
not-for-profit hospitals, academic institutions, physician groups and the largest healthcare systems.
NCO employs over 1,450 healthcare professionals from hospital
business offices,
third party insurance companies, first party call
center management, information
technology, practice management, and sales professionals for healthcare service
operations. NCO also utilizes a
highly-efficient Interactive Voice Messaging (IVM)
system that allows NCO to lead the industry in self-pay collections. Our interactive
voice messages also yield higher penetration rates than
predictive dialer
campaigns alone.