Retailers are faced with the common challenge of finding ways to prompt seriously delinquent customers to make payment before they are charged-off as bad debt and collect the full balance after write-off. NCO's third party collection service imparts a sense of urgency upon seriously delinquent customers during these periods, reducing net write-offs and the cost of collecting after charge-off.

Our strategy ensures NCO contacts and collects from the highest percentage of customers, translating to the greatest return and highest value for our clients.

NCO utilizes the following proven strategies to drive collections results:

• Initial Data Scrub and Scoring
• Telephone Interaction
• Collection Letters
• Credit Reporting
• Skip Tracing

We understand every company and its customers are unique. Our solutions are designed specifically with your needs, as well as your customers' in mind. By understanding the complete working of a company's front-end business, our back office solutions lower costs while improving your customers' overall experience.