Your customers will appreciate the one-on-one, customer service approach that NCO offers.
NCO Early Intervention Services, pre-collection, is designed to
minimize the number of accounts that enter into bad debt status. NCO
will operate as an extension of your business office, to improve your
days sales outstanding. Your customers will appreciate the one-on-one,
customer service approach that NCO offers.
This program is customized to meet your program needs, including:
- Customized letterhead
- Contacting customers in your name
- Arranging payment plans
Pre-collection is designed to collect accounts that are past-due but
not ready to be placed for third-party collection. This service is a
gentle reminder helping your customers realize the importance of
payment, or initiating payment arrangements, while maintaining a
relationship with your organization.